Delivery Costs & Times

Please note all our packages are sent via reliable, traceable services. Whilst prices do not include delivery, all packages are fully insured at no extra charge. We specialise in unique, one-off games and cutting edge technology therefore we don't take chances when it comes to delivery. The package will therefore require a signature on delivery. Should this be problematic or if you have an queries, our dispatch team will be more than happy to assist.

Dispatch@GenkiVideoGames.com

Our standard UK delivery is via Royal Mail Special Delivery which is a premium service starting at just £4.25. Guaranteed for next working day delivery before 1pm to the vast majority UK addresses. Packages are fully tracable online. Also included is basic insurance up to £500.

We also use Royal Mail Airsure (where available) and Royal Mail International Signed For Service (where not) to ensure speedy and safe delivery of airmail small packets overseas. Items can be traced online and Genki will insure the package as appropriate to the value of the order. While times vary with destination, delivery is rapid with items on the next available flight out of the UK and items also receiving priority handling abroad.

The Small Print
Please note postage is calculated by our unique sliding scale. There is a basic charge for one item that is calculated according to destination. These charges are in the table below. However extra items will not neccessarily incur extra postal charges within the UK. The best way to calculate the exact postage cost would be to add the items to the shopping cart and select your destination. This is especially true for hardware or bulky games due to the varying weights.